I’m pleased to introduce you to guest blogger Nancy Friedman, chief wordworker of Wordworking. Nancy is a name developer, corporate copywriter, recovering journalist and a most engaging blogger at Fritinancy. She’s my latest guests in a periodic series of posts from other authors, and I’m pleased to add her perspective to the mix.
About 15 years ago I did some consulting for a regional office of the American Cancer Society, which raises money for cancer research and education. The society’s logo, then as now, was a stylized caduceus—a short winged rod entwined by two serpents—that in modern times has been appropriated as a symbol of the medical profession. The caduceus was originally associated with Hermes, the Greek god of messengers, thieves, travelers, and border crossings—but not of medicine. The traditional medical symbol in ancient times was the rod of Asclepius: a staff entwined by a single serpent. Asclepius, a son of Apollo, was associated with medicine and healing.
Someone at the American Cancer Society evidently looked at the caduceus and saw not a rod or a staff but a weapon—a sword, to be specific. And from that mistaken observation, based on a mistaken conflation of two Greek symbols, came the national organization’s slogan: “There’s Nothing Mightier Than the Sword.”
My consulting work for the society had nothing to do with slogan development, but I couldn’t help myself. That slogan really, really bothered me.
I remember a conversation—perplexed on my end, earnest on the client’s end—about the logic of this phrase. The pen! I had to restrain myself from shouting. The pen is mightier than the sword!* “No, no,” the client said soothingly. “The sword really is the mightiest!”
Really? Besides the pen, I can think of several things that are mightier than the sword: the flamethrower, the catapult, the poison gas, the rocket grenade, and the thermonuclear device. Just for starters.
And, come to think, cancer itself often proves to be mightier than the sword, if by “sword” you mean “scalpel” and if by “cancer” you mean “war.”
Well, that was then. My consulting work went smoothly enough. Years passed. And now I see that the ACS has a different slogan: “The Official Sponsor of Birthdays.” A little confusing out of context, and probably disappointing to your local six-year-old, but definitely a step up from that mighty sword.
For my part, I’m working now with a different medical organization on naming and slogan development, so I’ve been thinking once again about the challenges of nonprofit branding. In a stroke of timely good fortune, last weekend I discovered the Getting Attention blog and the annual Nonprofit Tagline Awards contest.
You can read about the 2009 winners here and download the free 121-page report about them here. And go here to vote for the most effective taglines of 2010.
The taglines on this year’s ballot have been winnowed down from more than 2,700 entrants. About the original field, Nancy Schwartz writes:
I have to tell you that although some of the taglines entered work well (roughly 30%), most do not. The reasons why are varied, from “they make no sense” to “they make sense, but don’t make an impact.” Whatever the reason, the end result is a highly used message that’s not doing its job for your organization.
Only a 30 percent success rate? Surely we can do better. In her 2009 report, Schwartz offers 10 “have-tos” for creating powerful taglines. They include “Must convey your nonprofit’s or program’s impact or value,” “Must be authentic,” “Must be broadly and easily accessible and memorable, avoiding jargon and acronyms,” and “Must be specific to your organization, not easily used by another nonprofit reaching out to the same audiences.” That last point is especially significant: Too many of this year’s entrants (yes, even the finalists) are interchangeable.
On the bright side, only one tagline finalist includes the word “passion.” An encouraging sign!
* “The pen is mightier than the sword” was coined by Edward Bulwer-Lytton, the Victorian novelist who is also famous for the opening line “It was a dark and stormy night.” There’s an annual bad-writing contest named in honor of Bulwer-Lytton.
P.S. Vote now to build your messaging skills by selecting the best in class in the 2010 Taggies — the third annual Getting Attention Nonprofit Tagline Awards competition. It’s a fun project that will help nonprofits in all fields discover what works, and why.