Guest blogger, Chapin Cole is a proud Millennial who works in nonprofit development in the California Bay Area. She blogs here on getting successful yet stress-free as a nonprofit staffer.
The Secret to Marketing to Millennials—There Isn’t One
If I read another blog post about how to talk to Millennials, I’m going to scream. Yes, I’m a proud member of Generation Y, and I often talk about my experience in the context of my age, but I won’t be pigeonholed.
I appreciate that marketers are interested in how to talk to people my age, but I promise that you don’t have to perform magic to speak to us. We’re not aliens. Just like any other generation, we come with some similarities from our upbringing, but for the most part, other parts of our identity make a big difference in our approach to life.
Here are a few tips about how to understand trends but appreciate nuances when you’re thinking about the Millennial generation.
- One size does not fit all. We’re all different, and we’re all going to respond to different things. Some of us like to talk while some of us like to listen, some of us don’t care what anyone thinks while some are looking for constant reassurance. Treat us as individuals, and care what we have to say – don’t get caught up on trying to generalize our whole generation.
- Listen. What we want isn’t a secret–trust me, we will let you know. Or, we’ll let each other know.
- Don’t blame us. So many “findings” about Millennials have some sort of negative skew. They all think they deserve a trophy just for trying, is one that comes to mind. If our parents told us that trying our best was good enough, how is that our fault? Don’t be accusatory.
Bottom line, if you want to “understand our generation,” the first step is to change your thinking that we’ll all respond to the same thing. Know some common characteristics—we like to feel like we have value, we like to be included, we like to feel like we’re special—and stop there with generalizations! Then get personal.
What are your thoughts about talking to Millennials? What has worked for you? Please share your thoughts here.
P.S. Get more in-depth guidance from Nancy and your peers in the field, in the twice-monthly Getting Attention e-update. Subscribe today.