Carnival of Nonprofit Consultants

I asked fellow bloggers to weigh in on best practices in nonprofit use of online video (the faintest outlines are just appearing as it’s a whole new world) for this week’s Carnival of Nonprofit Consultants.  Here’s my take, which I’ll introduce by sharing a Greenpeace video that had a huge impact on me and explaining why it works:

  • The imagery grabs me:
    • It’s so different from how we’re used to seeing children — we’ve comfortable and familiar with seeing children in bright colors, playing happily. This child narrator is almost post-apocalyptic; frightening but 150% compelling.
    • It’s stark, monochromatic and exceedingly simple. I think it’s yet another example of less is more.
  • His narrative is startling; angry, grave, serious, graphic. I feel that as an adult, I owe it to him to listen, and to act.
  • Blame is assigned to adults, like me. It makes me want to do better. The immediacy of being blamed makes me sit up and listen.
  • It’s short(1:43) but includes everything I need to know, including a call to action.
  • Surprise is the strategy of success here. Just as I find that surprising my 4-year-old (let’s say with a new strategy to get her to dress quickly for school) always works, we all respond to what’s different. Here’s a child demanding his rights, which he does deserve. Video offers an almost endless number of opportunities for surprise — in narrative, in background sound or music, in imagery.

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Nancy Schwartz on September 10, 2007 in Advocacy, Branding and Messages, Carnival of Nonprofit Consultants, Video | 5 comments
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carnivalI’m hosting next week’s Carnival of Nonprofit Consultants, and would love to have you submit a post on how nonprofit organizations should be putting online video into play.

Couldn’t have put it better than Agitator Tom Belford last week, when he posted Video Rules the World. That’s a slight overstatement but stats don’t lie. According to a new IBM study Tom cited, folks spend more hours weekly on their computers than watching TV. And according to ComScore, lots of that time is spent watching online video — 3 of 4 U.S. Internet users watched an average of over 2 1/2 hours of online video in May 2007. That’s a big audience just waiting for your organization’s videos (which are now far easier and cheaper to produce than ever before).

So I’m calling all carnival bloggers to brainstorm on:

  • How should nonprofits be using online video? What are the best applications out there — the Executive Director talking head introducing a new program, a “from the field” video reporting back on this week’s progress or….?
  • Where and how does video fit with other marketing channels – replacing, supplementing or…?
  • Important aesthetic considerations?
  • What are 2-3 short online video clips you’re impressed by, and why?

I’ll report out to you next Monday on  what these insightful bloggers have to say about nonprofit use of online video. That post should serve as a practical guide for your organization to get started online video wise.

Bloggers, here’s what to do:

1. Some time between now and
Saturday noon (EST), September 8th, load your post or select one from the
recent past that fits the bill.

2. Then send me your post’s permalink (not the blog’s URL) at npc.carnival@yahoo.com

3. On the afternoon of Monday, September 10th, I’ll post the
carnival.  I’ll comment on, and link to, the most relevant 7 posts
submitted.

Being part of this carnival is a great way to boost traffic and be
found by new readers.  In the weeks my posts have been featured, I’ve seen a
modest but persistent increase in traffic. In addition, I’ve found it
refreshing to be motivated by colleagues to think and comment.

Thanks in advance for your time and effort,
Nancy

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Nancy Schwartz on September 5, 2007 in Carnival of Nonprofit Consultants, Nonprofit Communications, Video | 1 comment
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carnivalKatya Andresen of the Non-Profit Marketing Blog wins on the midway with this week’s "Fabulous Five" Carnival of Nonprofit Consultants.

Always the innovator, Katya asked us fellow bloggers to post our "top five." But there was a twist: Each post had to mention one or more of these summer favs — bikini, martini (twist, get it?) or Fellini.

Jump on the ferris wheel now to grab nearly 100 five-star ideas for your nonprofit. And thanks to Katya for adding a few laughs to my summer day.

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Nancy Schwartz on July 31, 2007 in Carnival of Nonprofit Consultants, Strategy, Unique Approaches | 0 comments
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carnivalRead this week’s Carnival of Nonprofit Consultants for several valuable perspectives on why genuineness works, what makes an organization’s voice authentic. And even better, tangible how-tos on ensuring your organization’s authenticity.

Carny Mark Rovner of Sea Change Strategies put together this useful post, tackling a topic that’s frequently talked about marketing-wise, but the talk usually remains frustratingly abstract. Thanks Mark, for bringing some authenticity to the authenticity discussion.

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Nancy Schwartz on July 20, 2007 in Branding and Messages, Carnival of Nonprofit Consultants, Nonprofit Communications | 0 comments
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Barnyard Voices Guide Nonprofit Marketing SuccessThanks to fundraising master Jeff Brooks for hosting yet another fantastic Carnival of Nonprofit Consultants.

Rather than the typical open call, Jeff framed his call for posts in a way that definitely got my attention — the post had to include the word barnyard. Here are a few of Jeff’s best picks:

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Nancy Schwartz on May 11, 2007 in Carnival of Nonprofit Consultants, Nonprofit Communications, Recommended Resources | 0 comments
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How do you keep your nonprofit marketing skills and interests fresh, when we’re all fighting against not enough time and money? That’s what I asked colleagues to share in this week’s Carnival of Nonprofit Consultants.

The Big Top is here at Getting Attention this week (call me Ringmistress), and your peers have some great professional learning strategies to share:

Marc Sirkin of NPMarketing Blog takes a three-fold path to professional learning, built on a foundation of love of learning and reading, willingness to try new things and sheer curiosity.

Whitewater’s Michelle Taylor always seeks a way to zig while others are zagging  to keep the creative juices flowing, and get a fresh perspective on communications and fundraising.

Beth Kanter at Beth’s Blog is a passionate continual learner who pursues learning with a discipline I’ve rarely seen (she dedicates 30 minutes daily to learning). Her learning strategies include searching for, digesting, capturing and organizing perspectives and data online (blogs plus) — an activity which in itself enables Beth to process new ideas (much as taking notes in the classroom did for me as a student) — and getting to face-to-face meetings (mostly vlogger and blogger meet ups) on a regular basis.

Kivi Miller at Nonprofit Communications learns most when she teaches — as a speaker, writer or trainer.

Kerri Karvetski of KK’s Blog counts on LinkedIn as a powerful network to query on the challenges you’re facing or the best way to pursue your new communications goal (she’s right on target here, what a creative strategy for learning),  reading cutting -edge blogs (live conference and campaign blogs and wikis) and volunteering to keep learning and invested.

And finally, yours truly recommends writing (all the time, all media, all topics), nurturing a community of peers as a network (mine’s a combo of offline and online, folks in the field and in related fields),  getting away from the desk to face-to-face meetings (irreplaceable) and finding your nonprofit marketing muse.

What’s your method of continual learning? Share your strategies in the comments box below.

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Nancy Schwartz on March 26, 2007 in Carnival of Nonprofit Consultants, Nonprofit Communications, Professional Development, Special Opportunities | 5 comments
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How I Keep Growing My Nonprofit Marketing Skills, Ideas, and ExcitementAs the host of this week’s Carnival of Nonprofit Consultants, I asked participants to share personal insights or just recommendations on how nonprofit marketers can keep their skills and interest fresh, when we’re all fighting against not enough time and money.

Here’s my take on this conundrum:

  • So-called professional development (and I don’t mean just the stuff you have to learn to keep up with your field or to get your CE credits, but how you keep yourself and your organization experimenting (strategically), learning, strengthening and engaged in better and better marketing) is even harder when you’re your own boss and don’t have the institutional support or funding for exchange with peers or traditional learning opportunities like conference and meetings.
  • On the other hand, I crave it. Yep, I need it more than ever because I need to lead my team, and my clients, to marketing success. And to have fun doing it. For me, learning and experimenting is fun. If that stops, the fun stops. Then why am I working so hard to build Getting Attention and Nancy Schwartz & Company?
  • So I keep pursuing professional development via several paths, all of which keep me learning, pushed, stretched, sometimes crazy but always, always engaged. I benefit and NS&C clients benefit.
  • But it’s hard, particularly when there is next to nothing available — conference or training wise — for nonprofit communicators.

Here’s my strategy (and one I recommend to other nonprofit marketers, in some combination):

Make yourself write about nonprofit communications by setting up a publishing venue for yourself or your nonprofit . When you do, you’ll be forced to find and think about key nonprofit marketing issues, and to comment or recommend.

When I began publishing the Getting Attention e-news back in 2002, I found it was much harder work than I realized. Not only did I have to write the bloody thing on a bi-weekly basis, I had to read everything I could get my hands on (online and offline), and talk with everyone I knew, to figure out key issues and how to approach them. When I started blogging nearly two years ago, the challenge grew exponentially. I’m pushing myself more than ever to keep on top of pressing issues for nonprofit communicators, and framing them and responses to them in a useful way for readers. Nothing keeps me sharper.

Develop a community of peers in the field – other nonprofit marketers; nonprofit  folks who fundraise, organize or run orgs; and marketers in the for profit marketing world — and serve as a mutual sounding board for them. Even better, swap ideas and challenges.

I’ve been lucky enough to "meet" a warm, smart, funny, helpful community of bloggers who play this role for me, and there are other folks too — former and current clients and colleagues — who jump in. Nothing is more valuable, stimulating and reassuring. BTW, many of the folks in my blogging community participate in the Carnival.

Digest the news and other aspects of your life through the lens of nonprofit marketing (other lenses can be there too, no worry)

When I heard about the recent scramble at the Jimmy Carter Center after President Carter published his book which some claimed was anti-semitic, participated in my committee meeting at the local Jewish Community Center last week and saw the movie The Namesake with my husband, I couldn’t help thinking about certain aspects of nonprofit marketing. Really. I’m not obsessed, I promise you. It’s just one of the lenses I carry with me, which adds depth to my participation in other aspects of my life.

Get Yourself out of the Office to Relevant Skill- or Relationship-Building Meetings, Trainings, Etc. — Even if You’re Hard Pressed for Time and Money

I’m treating myself this week coming to participation in Nedra Weinreich’s Social Marketing University. That’s travel, registration, hotel fees, plus three days away from client work and building the business. But that price is nothing compared to the value I’ll gain. First of all, I’ll get to learn more about a field of nonprofit marketing I find compelling. Even more importantly, I’ll get away from my desk and be in an atmosphere of learning, have the opportunity to meet smart folks in the field and get intellectually and creatively refreshed.

Not to mention that I’ll really produce on the train ride from NYC to DC and back (my husband says I should take a round trip periodically just to crank it out — as long as I’m in the phone-free car, no time is more productive for me.

Find a Muse Who Provokes, Challenges and Sometimes Annoys You

I’m lucky enough to have my husband Sean, whom I met through work many years ago, so he has a good understanding of what I do. He’s also a learning junkie and is always there to bounce my ideas off of. As a matter of fact, he’s a huge reader of so many "idea" books, that he’s always forcing me to think about things differently. The only annoying part comes when I’m just plain tired (I have to confess that my bedtime reading is tends to be fiction, rather than futurism or philosophy).

Mostly though, it’s great. He brings his work challenges (Sean’s editor in chief of Horsesmouth, an online professional development service for financial advisors) home to talk to me about too. And I learn that way as well.

So that’s my world. I’m always learning. Not to mention that a real benefit of serving multiple nonprofit organizations (more than 200 over the years) is learning about the issue focus, programmatic strategies, people and idiosyncrasies of each one. That’s another great source for me.

Enough about me? Where do you get your inspiration and learning on nonprofit marketing? Please comment below.

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Nancy Schwartz on March 25, 2007 in Carnival of Nonprofit Consultants, Nonprofit Communications, Professional Development, Recommended Resources | 2 comments
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I’m hosting next week’s Carnival of Nonprofit Consultants, and eagerly await your blog posts on the bestcarnival
professional development resources for nonprofit marketers, and your strategy for sustaining your learning, inspiration and information sharing in the field.

There’s so much going on in the marketing arena.But it’s difficult for nonprofit marketers — strapped more than most in terms of time and budget — to keep the professional development coming.Even if time and money weren’t issues, there’s not that much available — print-wise, conference-wise, otherwise — on nonprofit marketing.

Yes, there’s lots to learn from “general” marketing content, but still there’s the challenge of time and cost. So:

  1. How do you keep yourself learning, stimulated and networked?
  2. What’s the mix of training, online and print content, conferences, networks (in person and/or online), memberships, etc. that you count on now?
  3. What are the top three elements you’d like to add — if time and budget allowed?
  4. What’s your strategy — how do you pursue these opportutnities in the middle of everything else?
  5. If you could create the professional development source of your dreams, what would it be?  I dream of an online professional development network for nonprofit communicators– with online community, training, in-person meetings, and more. (Worry not, I have other
    dreams too, about   Hawaii, scuba diving, my daughter jumping high in the air and laughing, laughing, laughing…)

Here’s what to do:

1. Some time between now and Saturday noon (EST), March 24th, load your post, or select one from the recent past that fits the bill.

2. Then send me your post’s URL (the post permalink, not the blog’s URL) at npc.carnival@yahoo.com

3. On the afternoon of Monday, March 26th, I’ll post the carnival.  I’ll comment on, and link to, the most relevant 7 posts submitted.

Being part of this carnival is a great way to boost traffic and be found by new readers.  In the weeks my posts have been featured, I’ve seen a modest but persistent increase in traffic. In addition, I’ve found it refreshing to be motivated by colleagues to think and comment.

Thanks in advance for your time and effort,
Nancy

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Nancy Schwartz on March 19, 2007 in Carnival of Nonprofit Consultants, Professional Development, Recommended Resources | 0 comments
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The nonprofit carnival strikes again, with this stellar edition on nonprofit newsletters. And yours truly is included.

Love what Marc Sirkin discovered on his subway ride last week, and The Agitator’s tips on powerful headlines — you have to tailor your headline to whether your news is delivered via print or email. Here’s a titillating excerpt, “print editors lean toward brief, provocative often non-literal headlines to catch our eye, which their online versions must transform into longer, more literal headlines if they wish to catch the attention of search engines.”

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Nancy Schwartz on February 16, 2007 in Carnival of Nonprofit Consultants, Case Studies, Email and E-Newsletters, Nonprofit Communications | 1 comment
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Call me Carrie Bradshaw. Ok, I’m musing on nonprofit communications, rather than thirty-somethings and sex. Small difference.

But like Carrie, as the host of this week’s Carnival of Nonprofit Consultants, I get to tackle a critical issue, noodle on it myself and ask colleagues for their points of view. Love it. Move over Sara Jessica Parker.

Today we’re tackling a biggie — how do nonprofit communicators engage audiences who are saturated by marketing messages and images? And how do we compete with for-profits who bring more resources to the table?

Got incredibly pointed, useful, inventive posts from Carnival participants this week. Three major strategies emerged:

No More Marketing — It’s a Two-Way Conversation
R. Craig Lefebvre sums it up: "It’s no longer about getting attention, it’s about earning it. Once they find you, you have three seconds to engage them, or they’re lost – maybe forever."

Nonprofits should be communicating with, rather than at, audiences, says Allison Fine. Focus on participation, not dissemination.

Cut the B.S.
Flip the funnel, and let your donors/volunteers/board members/program participants do the talking, suggests Seth Godin.

Mark Rovner couldn’t be more on target as he celebrates the death of b.s. and the rise of passion and genuineness. Mark includes some concrete tactics you can put to work today — nothing like the tangible.

From across the pond, Whitewater’s Anna Crofton stresses the importance of integrity and authenticity and messages that are simple and compelling. Fellow UKer Steve Bridger recommends the power of storytelling, especially when it’s visual — nothing more direct and genuine than that — and has a great example in The Water Buffalo Movie.

Two expert communicators – Michele Martin and  Michael Gibbons emphasize that sticky messages have to be emotional and concrete. They both cite Made to Stick as the guide of choice. Add me to the list.

Find the Tactics that Do Work
Houtlust’s Marc van Gurp showcases some powerful, inventive and CHEAP examples of cutting through the noise. You won’t believe these incredible models for us. These are great ways to get attention, the first step in true audience engagement.

Stay nimble and creative. Katya Andresen sees success coming from a mix of pithy messages, accessible ideas, celebs showcasing your cause, and intelligent risk-taking.

Denise Graveline sees blogs as a powerful secret weapon for nonprofits.

Engage your audiences where they do pay attention, advises Nedra Weinreich. Don’t spend time or money fighting the clutter of traditional marketing venues. Jump into making it easy for loyalists to spread the word and working fan communities. Nedra suggests some great tactics to put into play.

Higher ed marketing expert Bob Johnson recommends, "paying maximum attention to people who are already engaged with your organization. And using their favorable word of mouth to use your stellar service in the nonprofit universe to recommend you to others with similar interests."

Nothing better than "word of mouth on steroids," agrees Michael Hoffman.

The folks at Frogloop have some great tips on cutting through the noise, including honing email subject lines to perfection, personalization to the nth degree and online storytelling.
_________

Thanks much to all contributors. I couldn’t have said it better myself.

What do you think we can do to engage our audiences in this world of marketing overload. Please share your ideas in the comments box below.

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Nancy Schwartz on January 31, 2007 in Carnival of Nonprofit Consultants, New Challenges, Nonprofit Communications, Strategy | 8 comments
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