message development

Relevant Nonprofit MessagesWhat if you were skilled at the most critical marketing process necessary to engage your target audiences with clarity and purpose?

What if you mastered a proven 11-step message development process so you had a positioning statement, key messages and a sparkling tagline that connected with your supporters and energized your staff, board and volunteers?

And what if you could perform this marketing transformation with expert guidance in just 6 weeks?

Well now you can, starting Tuesday, May 7. But there are just three seats leftLearn more here.

Note: No worries if you’re unable to make the first live webinar on May 7. I’ll guide you into the program and webinar recordings (video and audio) including all Q&As, plus the slide deck, will be available for review at your convenience.

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Nancy Schwartz on May 6, 2013 in Branding and Messages | 0 comments
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I was truly moved last week when I stumbled on this wonderful hug-in-a-video created by ONE to thank volunteers during Volunteer Appreciation Week.  This fun but heartfelt four minutes quickly conveys how much the ONE folks value their volunteers. It’s an absolute winner.

“We got very positive feedback from our top vols (so much that we sent it to our high-action takers, offline action takers as well). It’s a [powerful] tactic that we’ve seen other orgs do really well,” says Garth Moore, ONE’s US Digital Director.

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Nancy Schwartz on May 2, 2013 in Strategy | 4 comments
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We’re long-time members of the local JCC (Jewish Community Center, sort of a Jewish Y). Our daughter was there for daily pre-K care but now we’re there mostly for the pool and gym rather than the Jewishly-oriented cultural and learning programs.

Big Change: New members with diverse cultural perspectives
There’s been a big change at the JCC over recent years, as the membership has grown to include many who are not Jewish. When the JCC needed to funded a major facilities redo a few years ago,  the leadership decided to invite the larger (i.e. beyond Jewish)  community to join—focusing on use of the athletic facilities—and made changes, such as opening on Shabbat, to support their wants.

Challenge: How to connect with new members without losing the base
Brilliant idea and it’s worked well, but I watched eagerly for the JCC to revise their core messages (shaped to a shared Jewish context) too.
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Nancy Schwartz on April 30, 2013 in Relevance Rules | 0 comments
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Flickr: Calixto BentoIt’ll take you about two minutes to read this. Do you think you’ll make it? 

It’s not likely.

People usually read just 20% of any content that’s 100 words long or more. Since this post is longer than that, you’re most likely to scan it for keywords that are relevant to you, plus highlighted elements I showcase with bolding or italics.

Most of us wish, when we write, that people read every single word. But the reality is that people read far less than you think, or want.

Here are six ways to up the odds that your nonprofit’s content is read, digested and acted on: 

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Nancy Schwartz on April 24, 2013 in Content Marketing | 4 comments
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Now’s the time to join the Tagline Focus Project
Launch a motivating, memorable tagline in just 6 weeks for your organization, program, service, campaign or event.  It’ll help you connect quickly to increase donations and other desired actions.

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Nancy Schwartz on April 23, 2013 in Professional Development | 0 comments
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This is it, your last chance to get the keys to the kingdom and join the 24% of nonprofits whose messages move people to act.

Register right now to get a seat for today’s (3/27) webinar! 98% of seats are already taken.

If you can’t make it today, register anyway. You’ll get the video recording. 

4 Steps to Relevant Nonprofit Messages
Date: Wednesday, March 27, 2013 Time: 1:00-2:00PM EDT / 10:00-11:00AM PDT
Replay: If you can’t make this time, register anyway. All registrants get the video recording.

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Nancy Schwartz on March 26, 2013 in Branding and Messages | 0 comments
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This last post in my six types of stories your organization has to tell series illuminates how to find, shape and share your future story—the tale of where your organization’s work will take your issue or cause, beneficiaries and supporters(Links to all 7 posts in the series below).

Future stories (a.k.a. vision statements) can be very powerful but are rarely told. Future story power comes in bringing to life—in a tangible, visible, visual and personal way—what is most frequently left as a vague, abstract and overly-wordy concept (if your organization even has a vision statement at all).

When done right, future stories have perhaps the greatest potential of all story types to hook your people at a gut level and motivate them to take the actions you need because you’re putting your dreams out there making it easy for them to link their dreams to yours! 

The great thing is that every one of your organizations has a future story ready to be shaped into a powerful movement-building tool, whether you have articulated a vision statement or not. So do it!

Here’s one of the best future stories I know:
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Nancy Schwartz on March 20, 2013 in storytelling | 1 comment
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Today you’ll learn to shape and share another of the six types of stories your organization has to tell—the stories of the people who support your cause and make your goals come true. Links to all 7 posts in the series below.

People stories are hugely valuable in moving people to take the actions you want. Craft these stories to make it easy for your prospective donors, partners and more to stand in the shoes of your current supporters, and they’re golden.

Remember, you have many of these people stories to tell, and the potential for using them to move your people to the actions you want is huge. Here’s how to develop them most powerfully:

Two Aha! People Stories—
They make it easy for your prospects to see themselves in these peoples’ shoes
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Nancy Schwartz on March 6, 2013 in storytelling | 0 comments
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Last week, I had the absolute pleasure of diving deeper into the science of communications with Ira Flatow, host of radio show Science Today, and Sendhil Mullainathan, Professor of Economics at Harvard, who specializes in behavioral economics.

These rare birds—science specialists fluent in bringing scientists and the public together in dialogue—quickly jumped into a compelling discussion on how the mind interacts with messages and data to understand the world around us, and decide how to act.

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Nancy Schwartz on March 5, 2013 in Branding and Messages | 1 comment
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Today I’m going to show you how to shape and share another of the six types of stories your organization has to tell—your success stories. Links to all 7 posts in the series below.

Success stories (a.k.a. impact stories) are the stories most frequently told. And, when done right, these stories are unequaled in showing the value of your organization’s work in moving your issue or cause forward and matching the personal goals of prospects and supporters. 

The great thing is that you have many of these success stories to tell, and the potential for using them to move your people to the actions you want is huge. So invest the time and effort it takes to do them right.

Two Aha! Success Stories—
Showing the Before and After in a Memorable Way
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Nancy Schwartz on February 27, 2013 in storytelling | 2 comments
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