nonprofit marketing

Set Your Marketing Goals

This practical, doable marketing plan template takes you from goals to benchmarks, work plan, action, and impact! 

Eeesh! Those New Year’s resolutions—including the ones we set for marketing and fundraising work—are so hard to keep.

That’s because most resolutions are action items, rather than goals (the real “what we want to get to”). When things in our work worlds change—making those actions irrelevant or too difficult, or throwing them into question or making them too difficult— there’s no clear framework for assessment and adaptation. So the resolutions fade out, leaving you disappointed.

INSTEAD…

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Nancy Schwartz on January 10, 2017 in Planning and Evaluation | 0 comments
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Consistent MessagesWhether you’re all in on year-end fundraising or working in some 2017 prep, I bet you have some pretty ambitious goals to meet. You wouldn’t be reading this otherwise.

Here’s a proven but frequently overlooked method to help you get there: consistent communications. Consistency enables your people and prospects to recognize your organization’s communications in a flash. Time and time again, I’ve seen consistency across channels, programs and services, and audiences help nonprofits like yours motivate the actions they need. Those are the same messages likely to be remembered and repeated. Here’s how to get there:

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Nancy Schwartz on December 14, 2016 in Branding and Messages | 1 comment
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We all have an incredible marketing resource right in front of us—our board member, colleague, and loyal volunteer ambassadors. But most of us look right past them, much less make it appealing or easy for them to participate and succeed!

You still have time to launch your team of messengers to spur right now campaigns, registration, and giving. They’re already fans, so many of them will be eager and effective fundraisers. Here’s how to ask for participation, train and support your messengers, and thank them.

Your ambassadors’ reach, engagement, and donation impact is directly related to saying the right thing at the right time. The trick is.. it can’t be a script, repeated from everyone to everyone. That’s just not genuine or relevant.

Provide these three message tools to your ambassadors, and you’re golden. They’ll ensure your team’s comfort and confidence, which means they’re more likely to talk with more donors and prospects. These tools also increase the odds prospects hear the kind of consistent yet personal messages necessary to spur engagement and the actions you want!

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Nancy Schwartz on December 6, 2016 in All-Org Marketing Team | 2 comments
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2017 Nonprofit Communications Trends

Kivi Leroux Miller’s annual Nonprofit Communications Trends Report is one of my “go to” resources for boosting client communications impact. The report provides concrete benchmarks for your marketing, fresh ideas to experiment with, and the proof points you need to lobby for the resources and support you need to do communications right.

Please take 10 minutes right now to respond to the 2017 Nonprofit Communications Trends Survey. Deadline is tomorrow, December 2! Every survey taker will receive a free copy of the report in January and be invited to a preview webinar before the results are released.

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Nancy Schwartz on December 1, 2016 in Planning and Evaluation | 0 comments
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Relevant MessagesThis morning’s election news dug into the divide that’s fracturing the U.S. Hearing the stats on how deep and broad these divisions are—rural vs. urban, men vs. women, those with post-secondary education vs. those without—wasn’t surprising. But it was distressing, especially as I contemplate where we go from here.

So many organizations have ignored the chaos we’ve lived in during this extended election ramp up. In sharp contrast, StoryCorps has communicated with non-partisan honesty and heart:

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Nancy Schwartz on November 8, 2016 in Branding and Messages | 0 comments
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all-org team of messengers

We’re in count down to year-end fundraising season, with its relentless pressure and never-ending to-dos. Are you banging your head against the wall yet?

Joking aside, it may seem like your team’s hard work and limited resources won’t be enough. Yet you know how much you could bring in, if only…

Good news! There is a way to move past this seemingly insurmountable barrier—Launch a team of messengers to be your nonprofit’s ambassadors for year end (and beyond). Enlist your colleagues, board members, and passionate supporters to boost your nonprofit’s reach and results for little or no cost. The best part? They’re already motivated to help you reach your goals.

Start with these three steps to identify, inspire, and support ambassadors for your year-end campaign:

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Nancy Schwartz on October 26, 2016 in All-Org Marketing Team | 1 comment
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All-Org Team of MessengersWatch the webinar at your convenience

Join me to learn how to turn your board, staff, and loyal volunteers into a team of passionate and engaging messengers. They’ll develop confidence and skills while you’ll get more of the donations and donor loyalty you seek—without additional budget or hires. Bonus: They’ll connect your organization with their personal networks—many of whom you’d never reach otherwise.

Nancy Schwartz on October 4, 2016 in Fundraising: Innovations & Research | 0 comments
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Civil Nonprofit Communications

Every election season is a barrier to connection, with people overwhelmed by 24/7 messages from multiple campaigns via multiple channels. But connecting this fall, with a presidential campaign as contentious and bizarre as the Clinton-Trump contest, is tougher than ever. That’s a real concern as we plunge into Giving Tuesday and Year-End.

Tonight’s debate will, once again, highlight our dukes up, all-rules-broken political arena. Pile on the chaos we face on so many fronts—from Hurricane Matthew recovery to racial profiling, and the refugee crisis—and it’s almost impossible to get attention, much less motivate action. We can’t fight it, nor can we sit it out.

Here’s how to get (and stay) close to your people right now:

1) Show your people you get them. The shifting of norms—who is presidential material and how the campaign is run, caring for refugees fleeing nations that brutalize them, public safety for all—is unnerving. People are feeling vulnerable, and the candidates’ fear mongering fuels our anxiety and sense of powerlessness.

Acknowledge that this is a tough time for all of us, and that you respect and care about your people and their families.

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Nancy Schwartz on September 27, 2016 in Strategy | 1 comment
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All-Org Team

So many of you have reached out to me recently in total panic, asking for guidance because you’re stressed to the max by pressures of launches, giving day, and year end. Then there’s the biggest one—the pressure of unrealistic expectations (especially your own). I know because I live it too.

Methods for addressing those pressures are you- and organization-specific, but some game-changing strategies work across the board. One tried and tested method stands out as the most universal, powerful, and long-term way to get happier, healthier, and more productive at work (sorry if I sound like clickbait, but it’s true):

Team with colleagues and peers in the field to share your needs, provide and ask for help, vent and listen, or to get or give a fresh take. There’s nothing like it—we are so much stronger together. The outcome is stronger too—personally, for your output, and for the ultimate results.

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Nancy Schwartz on September 14, 2016 in All-Org Marketing Team | 0 comments
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I’m on vacation rejuvenating, clearing space, and building energy for a productive fall and winter. I hope you do the same, if only for a day—It’s a necessity for good creative and intellectual work, and sense of wellbeing.  PLEASE join me—It’s the best investment you can make.

Allyson KapinThanks to guest blogger Allyson Kapin, founder of Rad Campaign and Women Who Tech.

Congratulations, you’ve got a new email subscriber who’s interested in your cause and impact.  Now’s the time to introduce them to your nonprofit with an email welcome series. You get just one chance to make a first impression! Dumping a subscriber into your list with no explanation or recognition can be jarring, or worse, annoying. So don’t.

Instead, do it right with a three-part email welcome series. In fact, research shows that welcome emails are four times more likely to be opened and five times more likely to get click-throughs than other emails. Here’s how to create your own email welcome magic, drawn from Care2’s new Welcome Series Toolkit:
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Guest Blogger on August 24, 2016 in Email and E-Newsletters | 0 comments
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