6 Steps to Showcasing Your Marketing ROI

6 Steps to Showcasing Your Marketing ROII was really jolted by this Ask Nancy query I recently received. Jessica (names have been changed to protect the innocent) asks for help with the most challenging (and most critical) step in nonprofit marketing — getting the support of decision makers and colleagues for doing it right.

Q: Help — We're losing ground past and we need professional marketing help. How do I get the budget and support to get it?
      
My organization has been in existence since the 1960s, longer than any other environmental group in the state. But, like many nonprofits, we've never been good at marketing ourselves, and therefore don't have the membership base we need. As a result, we're beginning to lose our historical advantage.
       
We clearly need professional marketing help. I'm an implementer, but I'd be far more effective working with a marketing expert who has analyzed our challenges and designed a strategy for me to implement. While leadership recognizes our need for professional marketing help, they are not moving forward in that
direction. Help!   
Jessica, Outreach Manager, State Natural Resources Council

Believe me, lack of support isn't uncommon, especially now when tensions are high and budgets low. Many nonprofit professionals either don't understand or doubt the value (or, in some cases, the seemliness) of marketing. Others see value in marketing but are in the "just do it" camp, not understanding that professionalism is as essential here as in other fields. It is these organizations that are frequently eclipsed by competitors in membership, fundraising and awareness. As a result, their impact is significantly limited.

Build support for marketing in your org by learning how to showcase your marketing ROI (return on investment). Read my guide to building support for doing marketing right today.

Flickr Photo: William Hartz

Nancy Schwartz in Nonprofit Communications, Planning and Evaluation | 4 comments
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