Nonprofit compliance is essential to effective operations and can support marketing.

How to Grow Your Nonprofit’s Credibility Through Compliance

Nonprofits are subject to numerous state and federal regulations. These requirements are necessary for the initial creation of a nonprofit organization, as well as its ongoing compliance, especially as the organization grows. But by adhering to legal regulations, a nonprofit can also communicate its integrity to its supporters.

When a nonprofit follows the rules set forth by the government, it not only stays rooted in its core cause, but also communicates to its supporters that they can trust the organization to steward contributions correctly and use those contributions to better beneficiaries’ lives.

In order to help you grow your organization’s credibility, we’ll walk through three compliance tasks that your nonprofit should prioritize:

  1. Securing tax-exempt status
  2. Defining bylaws
  3. Registering for charitable solicitations

To garner the support of donors, volunteers, and advocates, your nonprofit will first have to show why they should give their support. Consider how following these three compliance requirements can prove your nonprofit’s credibility and encourage more support from your community.

1. Securing tax-exempt status

When you first create your nonprofit, your organization will have to prove to the IRS that it has charitable intentions through Form 1023. This is one of the determining factors in being classified as a 501(c)(3) nonprofit and your organization’s first opportunity to demonstrate its credibility.

Before you can apply for tax-exempt status, you’ll need to prepare by taking these steps:

  • Establish a nonprofit corporation. File Articles of Incorporation to establish your organization as an entity separate from its founders.
  • Obtain a federal tax ID number (FEIN). Apply for an FEIN online through the IRS website. You can only do this after your organization has been legally formed.

After taking these preliminary steps, your organization will be ready to file Form 1023 to apply for tax-exempt status. This form, which is 28 pages long before any attachments and materials required for filing, is like a thorough examination of your organization.

Think of this process as an audit of your organization’s previous or planned activities. The IRS uses this application to ensure your organization aims to fulfill 501(c)(3) services. In doing so, it accounts for the validity of your organization’s work.

2. Defining bylaws

Another requirement of Form 1023 is the inclusion of your nonprofit’s bylaws. This is a set of rules that define how your organization will be governed by its board of directors.

These bylaws will protect your organization against risks and eliminate the guesswork when it comes to carrying out your nonprofit’s mission. These rules will be especially helpful in solving unique situations. For example, if you think of a clever organization name five years from now, you’ll want to have made the provision to allow for changing your nonprofit’s name.

You should include the following in your organization’s bylaws:

  • Organizational purpose: Explain what your organization aims to do and how it will accomplish that mission.
  • Board member details: Determine the term lengths for board members and the process for board member succession/removal.
  • Meetings: Establish the frequency and nature of meetings, as well as any relevant requirements or rules.
  • Conflict resolution: How will the organization handle any internal conflicts?
  • Changes: Don’t forget to include the provision that bylaws can be amended in the future.

According to Foundation Group, “good governance establishes a foundation for good work.” Clear governing rules allow your organization to be held accountable for its actions, which will ultimately make it more trustworthy.

After you’ve drafted and approved your organization’s bylaws, you may consider making them public. You might publish them on your website or refer to them in blog posts. A good website design will combine stylish branding elements with your most important organizational information so that anyone can access and understand the inner workings of your nonprofit.

Although publishing your bylaws is optional, it’s a valuable step toward transparency. When supporters can see and agree with your organization’s bylaws, they may better appreciate how serious your organization is about following them.

3. Registering for charitable solicitations

According to Double the Donation’s guide to nonprofit fundraising, “individual giving makes up nearly three-fourths of all charitable contributions.” When it comes to donations, your nonprofit will likely consider several methods of raising money that appeal to its supporters. From email outreach to silent auction events, your organization’s fundraising campaigns are essential to supporting your mission.

It’s important to prioritize compliance when requesting donations to show supporters that your request follows all the right protocols.

Before your nonprofit starts marketing its mission and asking for contributions, find out if you need to register for charitable solicitations. Most states require charitable solicitations registration, but there are nine that don’t:

  1. Delaware
  2. Idaho
  3. Indiana
  4. Iowa
  5. Montana
  6. Nebraska
  7. South Dakota
  8. Vermont
  9. Wyoming

If your state does require this registration, it’s important to prioritize it and renew the registration when it’s due, usually annually. You’ll also have to register in multiple states if you plan on soliciting donations throughout the country. Completing your charitable solicitations registration shows supporters that you do things the right way and aren’t just in it for the money.

With the state’s approval of your registration, supporters can see that your organization’s structure and finances were examined before it was granted permission to ask for donations. Then, when they contribute, they’ll have confidence that their donations are going to exactly what your organization promotes.


Just as you’d prioritize supporters’ preferences when it comes to marketing channels or event features, think about how they view your nonprofit’s internal operations. Your donors should be able to trust that their time, money, and advocacy are supporting a good organization with an important mission and the right intentions.

Author: Greg McRay

Greg is the founder and CEO of Foundation Group, one of the nation’s top providers of tax and compliance services to nonprofits. Greg and his team have worked with tens of thousands of nonprofits for over 25 years, assisting them with formation of new charities, plus tax, bookkeeping, and compliance services. He is credentialed as an Enrolled Agent, the highest designation of tax specialist recognized by the Internal Revenue Service. Based in Nashville, Tennessee, Greg and company work with charities and nonprofits all across the country and worldwide.

Learn more about the benefits of digital marketing for your nonprofit

5 Ways Digital Marketing Can Help Your Nonprofit Thrive

Your nonprofit champions a noble cause that needs attention from the public to get donations.

The best way to get more eyes on your organization is to craft a brand identity and leverage digital channels to market yourself.

That being said, the days of needing to buy a billboard or a full-page newspaper ad to get noticed are over. Digital marketing is the new standard for raising brand awareness, and your nonprofit should leverage the many digital channels at your disposal. All you need to get started is your computer and a nonprofit marketing plan. Let’s explore what digital marketing can do for your nonprofit and which channels are available for nonprofits to use.

The advantages of digital marketing for nonprofits

Before we discuss different digital marketing channels, let’s review what digital marketing can do for your nonprofit. With digital outreach strategies, your organization can:

1. Raise awareness for your mission

The first step in convincing prospective donors that your cause is worth their support is educating them about your mission. With digital marketing, your nonprofit can spread critical information about your initiatives so that your community understands your nonprofit’s purpose. Your digital marketing materials should:

  • Stress the urgency of your cause
  • Feature beneficiaries and their stories
  • Explain what your nonprofit is doing to help

The Internet is the world’s foremost information hub, so it should be your go-to channel to educate people. It can take time for your online content to get substantial viewership, but with access to the nearly 5 billion people logged on every day, you’re bound to reach readers curious about your cause.

2. Engage potential supporters

Once you’ve educated community members about your mission, your job is to convince potential supporters to get involved with your initiatives. Digital marketing allows you to share donation appeals far past your local community and supporter base. For instance, you could acquire a new donor in a different state simply by posting a donation appeal on your social media feed.

Another advantage digital marketing has over traditional tactics, such as print ads or telemarketing, is that it’s easy to integrate content across different channels and streamline the donor journey. Instead of sending a flurry of direct-mail flyers and mail-in gift envelopes, simply link to your website’s donation page in your social media bio. This solution is more user-friendly and convenient for both you and your potential donors, no matter which channel they encounter you on first.

3. Reach beneficiaries

Besides using digital marketing to collect donations, your nonprofit can also advance its mission by connecting with new beneficiaries. By sharing about your organization’s programs and their tangible impact online, people in need of your services can find your nonprofit more easily. Additionally, digital channels help interested parties bypass engagement barriers, such as physical distance or schedule conflicts, by linking directly to your virtual contact information.

4. Connect with other nonprofits and businesses

Your organization thrives off of connections within your community, and that includes like-minded businesses and nonprofits. Many socially responsible businesses partner with nonprofits to make a difference, and digital marketing materials can get you in contact with each other. Likewise, if there’s a nonprofit in your area that has similar goals and target audiences, you could throw a joint fundraiser to engage each others’ supporter bases.

5. Assert thought leadership

People want to support a reputable nonprofit, so establishing your credibility and knowledge is crucial. Informing people about your achievements, sharing the stories of happy beneficiaries and donors, and associating with other nonprofit thought leaders will convince your audience that you know what you’re talking about! Displaying this information is easier online, where you can post links to collaborations, interviews, and milestones.

Types of digital marketing for nonprofits

Now that you understand the main benefits of digital marketing, it’s time to create a marketing plan. To strategize efficiently, it helps to leverage a combination of the digital marketing tools at your disposal, which may include:

  • Your website: As the online hub for your nonprofit, a well-designed website should house all of the facts that turn casual web surfers into donors. For instance, a potential donor can browse through your site to assess your credibility, understand your mission, and ultimately make a donation, all from looking at your website’s content.
  • Social media: Sites like Facebook, Instagram, and Twitter were designed to help you connect with like-minded people. Even if you don’t go viral, you can still leverage these sites to access your supporters’ networks, post educational content like infographics, and advertise your fundraisers.
  • Google Ad Grants: You can imagine that the most popular website in the world is one of the best places to advertise your nonprofit. And, with Google Ad Grants, you can claim $10,000 of search engine advertising space for free every month. Microsoft offers a similar program for its network of search engines.
  • Email: Even if you’re a beginner to digital marketing, you’ve likely had experience with email already. It’s one of the best ways to instantly deliver newsletters and fundraising appeals to your supporters.
  • Search engine optimized (SEO) content: Your nonprofit can leverage the search engine results page’s visibility, even without a Google Ad Grant. By using tactics to boost your website’s SEO value, your site can climb the ranks on the search engine results page and get more attention.

The key to running a successful digital marketing campaign through any of these channels is to make data-driven decisions. In fact, NPOInfo lists marketing data as some of the most important metrics a nonprofit should monitor. Before you launch your digital marketing content, ensure your nonprofit CMS and CRM platforms are equipped with reporting tools that can gauge the success of your outreach efforts. Then, use your findings to address your campaign’s weaknesses and make necessary improvements.

Wrapping Up

Hopefully, you’re excited about the potential benefits that go along with digital marketing. If you need guidance on your strategy, consider working with a nonprofit digital marketing agency. According to Fifty & Fifty, these agencies offer services such as graphic design, online ad campaign management, social media content creation, and more. Whether you hire outside help or venture into digital marketing on your own, create materials with your mission in mind, and you’ll go far!

Check out these 13 matching gift operational stats from Top Nonprofits.

13 Matching Gift Operational Stats: Top Nonprofits’ Insights

There are millions of established nonprofit organizations, and the matching gift tactics they employ range from fully built-out strategies to lacking entirely. A recent research report by the Top Nonprofits team shares insights from the leading peer-to-peer focused fundraising groups⁠—specifically focusing on the P2P Top 30.

Here at Getting Attention, we found these findings to be particularly helpful in shedding light on the comprehensive matching gift strategies from some of the most successful organizations overall. That said, we decided to pull a few key matching gift operational stats produced by the study that we’d like to share with you.

Let’s dive in!
Request a demo of Double the Donation Matching to start earning more matching gift revenue.

General Matching Gift Stats

Before we get started with the Top Nonprofits report, let’s review some general matching gift stats:Check out these statistics that illustrate the impact of matching gifts.

  • It’s estimated that $4-$7 billion in matching gift funds goes unclaimed per year. This alarming number is likely due to the fact that many donors and organizations alike don’t know enough about matching gifts and how to determine matching gift eligibility. Therefore, nonprofits miss out on tons of potential funding.
  • 65% of Fortune 500 companies offer matching gift programs. More and more employers are starting to realize the extensive benefits that matching gifts provide for all parties involved. Companies and donors get to feel good about the impact they’re making. Meanwhile, nonprofits get more donation revenue that they can put toward serving their mission.
  • Over 26 million individuals work for companies with matching gift programs. So many current and potential donors are eligible to have their donations matched. However, matching gift opportunities are not always advertised to donors, leaving nonprofits with a fraction of the donations they could raise.
  • An estimated $2-$3 billion is donated through matching gift programs annually. This money can be a game-changer for nonprofits who are strapped for cash or are looking to expand their services. More donation revenue means nonprofits can help more beneficiaries.
  • 84% of donors say they’re more likely to donate if a match is offered. Not only are matching gifts a way to increase donation revenue, but they are also effective at getting people to donate in the first place.
  • 1 in 3 donors indicate they’d give a larger gift if matching is applied to their donation. Think about the exponential potential for giving that this stat points to. If matching gift-eligible donors contribute more to your organization, then so do their employers. That’s why promoting matching gift opportunities is crucial to increasing donation revenue.

These statistics illustrate how underutilized matching gifts are but also just how vital they can be to nonprofits’ success. Promoting matching gifts to your supporters can help double or even triple the donation revenue your cause receives.

 

Matching Gift Operational Stats from Top Nonprofits

Now that you understand some of the basic statistics regarding matching gifts, let’s dive into the matching gift operational stats compiled by Top Nonprofits.

1. 100% of the P2P Top 30 organizations employ some sort of matching gift promotion.

The first statistic that we want to note is that of the 30 organizations whose practices were analyzed in the matching gift study, every one of them had some sort of matching gift strategy built into their overall fundraising efforts.

Again, the extent to which matching gifts were incorporated certainly varied from one nonprofit to the next, but all 30 fundraisers mentioned matching gifts in at least one component of their efforts.

2. There is a positive correlation between matching gift strategies and overall fundraising revenue.

This graph from the study lays out the data, showing that nonprofits’ matching gift scores and their overall revenue tended to increase alongside one another.

Check out the positive correlation between matching gift strategies and overall revenue.

All in all, it can be inferred that organizations with well-thought-out matching gift promotions are more likely to see elevated nonprofit funding. Additionally, those organizations with high levels of fundraising success are more likely to invest in a comprehensive matching gift strategy.

3. The mean matching gift strategy score for the P2P Top 30 falls at 7/14.

For their recent study, the Top Nonprofits team designed a dedicated scorecard to analyze various elements of participating organizations’ matching gift strategies.

Each statement accurately reflecting the organization’s matching gift strategy earns the nonprofit an additional point. The study references the following criteria:

  1. Hosts a dedicated matching gift page on its website.
  2. Mentions matching gifts within the donation form.
  3. Uses an auto-completing company search field.
  4. Includes matching gift information within the confirmation screen.
  5. Has an embedded company information widget on the confirmation screen.
  6. Populates company information widget with employer program details automatically.
  7. Shares direct links to program guidelines + next steps on the confirmation screen.
  8. Sends matching gift emails post-transaction.
  9. Mentions matching gift opportunities in the confirmation email.
  10. Leverages separate, dedicated matching gift email(s).
  11. Triggers matching gift emails using the organization’s own domain and branding.
  12. Links to program guidelines + next steps in follow-up emails.
  13. Sends matching gift emails within 24 hours of the initial donation being made.
  14. Uses matching gift software.

Overall, the average matching gift score for the fundraisers included in the project was calculated to be 7/14⁠. This translates to a ‘B’ on the overall grading scale.

Broken down by software provider, the study also notes that the mean score for organizations utilizing Double the Donation software falls at 8.1/14. Meanwhile, Affinaquest’s HEPdata users earned an average of 4.6 points, and organizations using no software (or a still-unknown provider) averaged 3.3/14.

4. Only 6.7% of organizations analyzed with the Top Nonprofits scale earned a perfect score.

(And they all used the same software provider: Double the Donation)

Of the nonprofits analyzed in the study (30 total), only 6.7% (or two organizations) earned a perfect score, having met all fourteen designated criteria on the grading scale.

This means that the vast majority of fundraisers have significant opportunities for improving their matching gift efforts⁠—and can easily do so by pursuing the elements missing in their current strategies.

We did note, however, that both organizations earning full marks employed the same matching gift software⁠—Double the Donation Matching tool.

5. There are 4 primary locations wherein top nonprofits typically promote matching gifts.

Though there were fourteen criteria laid out in the matching gift study, most matching gift promotional efforts can boil down to four overarching opportunities.

This includes an organization’s dedicated matching gift web page, donation forms, confirmation/thank-you screens, and follow-up email communications.

6. 93.3% of top nonprofits have a matching gift page on their website.

Nearly all nonprofits analyzed in the matching gift study currently provide a dedicated matching gift web page on their website. Even those scoring on the lower end of the scale had online matching gift hubs available on their sites.

In fact, this essential asset is one of the key foundations of a healthy overall matching gift strategy. It provides ample information for donors to learn about the opportunity and how they can get involved. Plus, most organizations link to the resource on their confirmation screen, in follow-up emails, and more.

Many of the P2P-based organizations analyzed also host separate event sites for their most prominent fundraising events. Of these groups, some chose to host their matching gift pages on the event-specific website, while others chose to present theirs on the parent organization site, and others still opted for separate match pages on each.

7. 53.3% mention matching gifts within their donation forms.

Mentioning matching gifts within an organization’s donation forms is an excellent opportunity to collect donor employment data. When the form provides context into the why behind employment data inquiries (i.e., to uncover matching gift opportunities), donors are typically happy to oblige.

And according to the matching gift promotions analysis, more than half of the organizations in the study integrated this tip into their practices.

Like just about every other aspect of nonprofit matching gift marketing, the ways in which they did so differed. This ranged from short and sweet labels marking the optional data fields for employer matching information to summaries of matching gifts and the benefits that come with program participation.

8. 83.3% highlight matching gifts on their confirmation screens.

Following the donation form itself is typically a gift confirmation screen. And according to the study, the majority of leading nonprofits use this chance to promote matching gifts. However, the extent of the confirmation page promotional efforts varies widely.

For example, some organizations offered single-sentence mentions that encouraged donors to pursue the opportunity on their own. The fundraiser may prompt individual donors to contact their company’s HR department to find out if their employer participates.

However, other nonprofits took a more advanced approach. These teams provided company-specific program guidelines and eligibility criteria and even direct links to online submission forms. This allows the donor to kick off the matching gift process from the initial thank-you screen with just one click!

While the former is better than lacking matching gift mentions altogether, the latter technique really works to simplify matching gifts for donors and ultimately aims to drive more matches to completion.

9. 16.7% do not include matching gifts on their donation forms or their confirmation screens.

Not including this information ultimately means that the fundraisers do not have an easy way to collect employment information during the giving process, nor do they offer instant next steps after an individual submits their gift.

This could cause an organization to miss out on available matching gifts. Because remember: more than 26 million individuals work for companies that offer matching gift initiatives. Yet 78% of the match-eligible segment has no idea that they qualify for such a program.

This graph illustrates an opportunity for nonprofits to further promote matching gifts during the donation process.

For nonprofits that fall into this group, incorporating matching gifts within the giving experience⁠—either directly within, immediately afterward or, in the best of both worlds, both locations⁠—is a quick and impactful way to ramp up matching gift marketing.

10. 86.6% enlist follow-up emails to remind donors about matching gift opportunities.

Once the donation process itself is complete, most organizations took the time (or, more likely, triggered automation) to follow up with donors regarding matching gifts. These typically fell into one of two categories:

  • Mentions of matching gifts within a more general confirmation or acknowledgment email
  • Dedicated, separate email focused on matching gift opportunities and how to get involved.

According to the study, however, not all follow-ups necessarily hold the same value. In fact, the report outlines tips and tricks for creating optimized matching gift messages, which include using the organization’s own email domain and branding, personalizing the contents with employer-specific information, and more. And the most strategic nonprofits utilize emails that provide direct links to the recipients’ online submission portals, empowering donors to launch the matching gift process right from the email.

11. 10% highlight matching gifts in confirmation emails and separate follow-up messages.

Though 86.6% of organizations follow up with donors about matching gift opportunities post-transaction (using some combination of confirmation emails that highlight matching gifts and separate matching gift messaging), only 10% of participating nonprofits incorporated matching gifts in both types of email communications.

Why does this matter? Well, the more opportunities a donor has to be informed and reminded about matching gifts, the higher the chances are that they complete their end of the matching process. Another common roadblock among fundraisers that enlist only confirmation emails to mention matching gifts is that donors are more likely to skim and discard the message without the reader even getting to the part about matching gifts. That’s a missed opportunity for donors and nonprofits alike!

12. Of those that send matching gift emails post-transaction, 52% do so within 24 hours of donors first contributing.

Another finding we saw in the study is that when it comes to following up on match-eligible donations, timeliness matters. In fact, one of the key criteria included in the matching gift scorecard asks whether the organization sends matching gift emails in the first 24 hours after the initial donor contributes.

And of the organizations that have enlisted matching gift emails, more than half do, in fact, meet this standard. The report even highlights that many organizations’ triggered their first matching emails within minutes of the donor clicking “submit” on their gift!

Not to mention, a separate compilation of matching gift operational stats from Double the Donation indicates that match reminder emails sent within 24 hours of an initial donation result in a 53% open rate. That’s more than 2-3 times higher than the average nonprofit email open rate⁠—inferring that donors are more likely to engage with the content when sent in a timely manner.

13. 73.3% of the Top 30 organizations use Double the Donation’s tools.

Organizations analyzed within the Top Nonprofits study of the P2P Top 30 can be divided into four categories based on software usage.

At the time of the report, 73.3% employ Double the Donation’s matching gift automation solution, Double the Donation Matching. Meanwhile, 16.7% use HEPdata tools, and 3.3% use Amply software. The remaining 6.7% of organizations did not seem to use any dedicated matching gift tools.

The following chart from the report helps visualize the findings:

This graph shows matching gift software usage by vendor.

So what does this finding imply? More top-earning nonprofit fundraisers are trusting Double the Donation to empower their matching gift efforts than any other provider.

Not to mention, Double the Donation users scored more highly on the matching gift score chart overall compared to users of alternative software solutions.

Check out the full matching gift research report.


Wrapping Up

By analyzing the matching gift operational stats of top nonprofits, we can gain insights into best practices to follow and make a note of emerging trends in matching gift fundraising. From there, organizations like yours can learn from others’ successes and identify growth opportunities—then pursue those areas more effectively.

Interested in learning more about top matching gift strategies and best practices? Check out these additional resources to dive deeper:

  • The Matching Gift Research Report [From Top Nonprofits]. Check out the full study here! We referenced some of our favorite matching gift operational stats in this guide. However, the complete research report shares in-depth analysis of thirty leading nonprofit fundraisers that you won’t want to miss.
  • 14 Important Matching Gifts Questions You Need to Ask. Got questions? We have answers⁠. Explore the basics of corporate matching gifts and how to leverage the opportunity for your team in this guide. The more you know, the better you can optimize your nonprofit’s efforts to drive results.
  • 19 Matching Gift Companies with Impactful Programs. Get familiar with some of the most prominent matching gift programs and see if your donors work for these companies. View guidelines and initiatives for employers like General Electric, Coca-Cola, Home Depot, and more.Get a demo of 360MatchPro to make the matching gift process easier for donors.
Follow along as we break down digital marketing for nonprofits and teach you all there is to know.

Digital Marketing for Nonprofits Made Easy: A Helpful Guide

Pretty much everything takes place on the internet these days: shopping, socializing, and even (you guessed it!) supporting charities. That’s why digital marketing for nonprofits is non-negotiable nowadays.

At Getting Attention, we work with nonprofits to amplify their missions through the Google Ad Grant, which is a form of nonprofit marketing. We have a pretty solid grasp of what effective digital marketing for nonprofits can do for causes like yours, which is why we’re here to help!

To help you establish your digital presence, we’ll walk through everything you need to know. Whether you’re a seasoned marketer or brand new to the game, there’s something for everyone. Here’s what we’ll cover:

Taking a smart approach to nonprofit digital marketing will empower you to expand your online presence and drive more support for your cause. Let’s start things off with the essentials.

Contact us to help harness the digital marketing potential of Google Ad Grants.

What is digital marketing for nonprofits?

Nonprofit digital marketing refers to all the online outreach strategies organizations use to promote their causes to current and prospective supporters. It involves any processes and tools used to attract donors, engage volunteers, and drive mission awareness online.

Common digital marketing channels nonprofits use include websites, social media, texting, and email. Nonprofits typically employ multiple outlets to promote their causes to as many individuals as possible, which is a strategy known as multichannel marketing.

To properly allocate their budgets to the most effective channels, a nonprofit’s marketing team will typically create a document known as a marketing plan. Within this document, they’ll outline the organization’s goals, branding standards, key performance indicators, core messaging, and tone.This is a general nonprofit marketing plan template.

Why is digital marketing important for nonprofits?

As nonprofit marketers, we all know that establishing an online presence is vital to our success, but why exactly is that so important? How does promoting your cause online help push your mission forward?

Let’s explore the common benefits you can expect from a strong digital marketing strategy for your nonprofit.

Increase brand awareness.

Your current and prospective donors are already online every day, scrolling through social media, reading emails, and browsing Google. Establishing your online presence allows you to connect with these individuals and meet them where they are.

Nonprofit digital marketing is one of the easiest ways to fit into supporters’ everyday lives. Imagine this: someone’s scrolling through Facebook. Among the posts from family and friends, they see where one of their friends shared your nonprofit’s post about a new project you launched. They’re curious, click a link in the post, and explore your organization’s website to learn more. After reading about the program, they feel inspired to help make your project a success, and they sign up to volunteer.

That’s the power of nonprofit digital marketing! Plus, beyond spreading awareness of your nonprofit’s work, you can raise awareness of specific causes that deserve more attention from the public. Online awareness campaigns inform your audience of key issues you’re trying to solve and invite them to join in the fight by taking action. You can expand your audience almost effortlessly, especially thanks to the power of social sharing.

Break down geographical barriers.

One major benefit of digital marketing for nonprofits is that it allows you to connect with supporters across the globe. 

People are more accessible than ever before! You can easily post on social media, and it’ll instantly populate on supporters’ feeds. No need to wait for direct mail to reach them.

In comparison, traditional marketing is restricted by geography, and it’s costly and labor-intensive to launch a global marketing campaign. Digital platforms empower you to avoid those restrictions altogether!

Raise fundraising revenue.

Online donations are the most popular donation type. In fact, 63% of donors prefer to contribute to their favorite causes online. When you proactively promote your work online, you can raise even more to support your mission.

For starters, your website allows you to accept online donations in the first place. You can drive users here across all of your digital outreach.

Then, channels like email allow you to promote your fundraising opportunities to engage existing donors. By using segmentation, you can deliver opportunities that specific groups are likely to be interested in based on their past giving history.

Social media allows you to cast a wide net and connect with new donor prospects. This is especially true when current donors share your posts and encourage their like-minded friends to donate!

And with platforms like Google Ads, you can tap into the billions using Google every day and choose keywords that target donors who are ready to give.

Recruit more volunteers.

Volunteers are some of your most loyal supporters. They’re the ones working on the ground to make your mission possible, and online marketing for nonprofits can play a vital role in boosting volunteer recruitment. Promote volunteer opportunities in your email newsletters, on social media, and via text.

Not to mention, the digital space opens up more volunteer opportunities than ever before. You can get creative and even have them do something as simple as partake in a peer-to-peer fundraiser.

Promote your services.

Connecting with beneficiaries is an important part of your success. Effective digital marketing for nonprofits allows you to connect with your beneficiaries and make sure they’re aware of your services. It also allows you to explain the work you’re doing to supporters.

Start by creating a page on your website that explains your services. Then, you can use different channels to promote this page and get your services in front of the right audiences.

For example, let’s say you want to boost adoptions for your animal shelter or promote your vaccination services. Google Ads are a great opportunity for amplifying this. You can choose relevant keywords like “adopt a cat” or “animal vaccination services.” Then, use geotargeting to promote your services to users in your area.

Make the most of your marketing budget.

If your organization is like most, you’re likely operating on a limited budget. It’s no secret that nonprofits are usually challenged to do more with less. The great part of leaning into digital marketing is that it has fairly low overhead costs, especially when you tap into grants for nonprofits like the Google Ad Grant.

Not to mention, some nonprofit digital marketing outlets have an incredible return on investment (ROI).

Our guide to Google Ad Grant impact shows that nonprofits see an average ROI of $4.78 for every dollar they spend on paid search ads. View-through revenue (AKA revenue from donors who saw but didn’t click on an ad) accounts for 35% of all giving sourced from digital ads.

With incredible numbers like that, it’s not hard to see why so many nonprofits invest in digital marketing!

Common Types of Digital Marketing for Nonprofits

Now that you understand why digital outreach is vital to any modern organization’s success, you’re ready to dive into common channels.

We recommend taking a multichannel approach to nonprofit digital marketing, meaning that you should choose multiple outlets to promote your cause. While it’s tempting to choose all available outlets, it’s best to experiment and figure out what works best. That way, you won’t spread your efforts too thin.

Crafting meaningful outreach for each platform’s audience will allow you to grow your online presence more effectively. As you read about the different channels you can use, think carefully about which outlets will help you achieve your mission’s goals!

These are the most important nonprofit digital marketing strategies.

Search Ads

Of all the digital marketing methods, search advertising is certainly one of the most effective ones! Using Google Ads, you can amplify your website’s content for mission-centric keywords.

With this form of paid advertising, you choose the keywords you want to rank for and develop ads that promote specific content on your website. Then, Google will place your ads in strategic locations on the search results pages for the terms you bid on. Note that Google rotates through ads from different organizations, especially for competitive terms.

You have complete control over your ads, including everything from your ad copy to what landing pages you’ll promote. With a thoughtful Google Ads management strategy, you can:

  • Target people who are actively searching for your cause. Target keywords directly related to your mission, like “donate to ocean conservation” or “save the ocean.” That way, anyone who’s searching for your mission online will come across your website.
  • Share any content that will push your mission forward. You can educate people about your cause, share your volunteer registration form, boost donation opportunities, or amplify anything that’s important to your cause.
  • Connect with prospects in your service area. Use geotargeting to ensure your ads only appear for users in certain locations. That way, your content is only served to users who will find it useful.

Here are examples of ads found on the Google search results page for the search term “save the ocean”:

Here's an example of search advertising, which is a specific nonprofit digital marketing strategy.

Best of all, you can leverage this nonprofit digital marketing method for free with the Google Ad Grant. When you apply for Google Grants and are approved, you’ll receive $10,000 in free funding every month to spend on paid ads. Most types of nonprofits, such as churches, for example, can apply for the Google Ad Grant. However, there are some nonprofits that are not eligible, such as schools and hospitals.

Although, there’s a considerable learning curve that comes with the program. An agency (like Getting Attention) can step in to help out. Our experts will work with you to understand your nonprofit’s digital marketing goals. Then, we’ll craft a strategy that launches your nonprofit toward those objectives. From applying to the program to crafting your ads, we’ve got you covered!

Contact us to learn how you can incorporate the Google Ad Grant into your digital marketing strategy.

Online Greeting Cards

If you’re looking for a creative way to market your cause, online greeting cards might be just what you need. They provide an engaging way to spread the message about your mission and all the good work you’re doing. Plus, they get supporters in on the action.

You have a couple of options for leveraging digital cards as an online marketing tool. For one, you can offer them for free and encourage supporters to send as many as they want to their loved ones. Alternatively, you can sell them to supporters, which can incentivize them to give. Both are great options to inspire supporters to start a conversation about your cause.

Digital greeting cards are great nonprofit digital marketing tools.

Either way, you’ll need to brand them to your cause. Here are a few easy ways to do that:

  • Add your logo to the design. No matter what the occasion is, add the logo to the corner of each greeting card to connect it to your organization.
  • Use images related to your mission. For example, an animal shelter might create Valentine’s Day cards that feature pets up for adoption. If you work for a homeless prevention organization, you might design holiday fundraising cards that explain the card’s proceeds will provide housing during the cold holiday season.
  • Customize the message that will be sent with each eCard. Each card will have a message attached to it, providing the perfect chance to explain your mission and call readers to action. Encourage recipients to visit your site, donate, or take some other action.

With fun and eye-catching designs, eCards are more likely to be shared and talked about than traditional marketing materials. Plus, you can offer designs for every occasion. To spark some inspiration, you can offer birthday, holiday, thank-you, and tribute eCards.

Donors can share their favorite designs and express their passion for your cause to their loved ones. If your eCard fundraising platform enables multiple sending options, your supporters can send the cards via email, social media, or text, making it the perfect addition to your nonprofit’s digital marketing strategy.

Email Marketing for Nonprofits

When you first think about digital marketing for nonprofits, your mind might immediately go to email. Email is the bread and butter of most nonprofits’ online marketing strategies, because you can send customized outreach and send outreach directly to supporters’ inboxes.

Just like search ads, email accounts for an incredible amount of online revenue, clocking in at 15% of all nonprofit revenue.

As you add email to your nonprofit’s digital marketing repertoire, keep these tips in mind:

  • Create a compelling subject line. When someone’s scrolling through their inbox, your subject line will be what either reels them in or prompts them to delete the email without even opening it. Take time to craft a subject line that piques recipients’ interest and explains the content of your email.
  • Think through your design. Whenever someone opens your email, make sure it’s clearly associated with your cause and is organized effectively. Start by branding each email to your organization with elements like your logo, official fonts, and brand colors. Then, organize the email’s content using visual hierarchy techniques to draw readers’ eyes to important content.
  • Feature compelling content. Kwala’s guide to email newsletters explains that “the beauty of a nonprofit newsletter is that you can customize it to fit your organization.” Test out different types of content, like beneficiary stories, announcements about upcoming events, relevant news articles, and milestone updates.

However you approach your strategy, email is a must when it comes to digital marketing for nonprofits. These suggestions are only just a glimpse into email best practices.

Nonprofit Website Marketing

Digital marketing for nonprofits revolves around one core asset: your website.

A well-designed website will be a primary resource for anyone engaging with your cause online. It’s where supporters will get directly involved in your work by donating, signing up to volunteer, registering for an event, and reading educational materials about your cause.

With all that rides on an effective website, you’ll want to take plenty of time optimizing it to provide a valuable user experience. Whether you’re designing yours from scratch or overhauling your existing design, keep these tips in mind to craft a persuasive site:

  • Secure your website with HTTPS. Securing your site is a must for any website that collects private information. It’s also one of the Google Ad Grant website requirements. You want your donors and other supporters to trust you with their sensitive information, like payment details. Acquiring an HTTPS certificate will allow your site to encrypt any data transferred on your site. Explore our linked website requirements guide above to learn the exact steps for acquiring an HTTPS certificate.
  • Optimize your design for mobile users. Use a mobile-responsive content management system (CMS) for nonprofits. That way, your content will automatically resize for mobile users. You’ll also want to quicken your site speed by compressing images and removing extraneous HTML. A slow site speed is annoying for any user, especially those on mobile devices.
  • Design for accessibility. You want every prospect to be able to interact with your website, so make sure your site adheres to the latest Web Content Accessibility Guidelines (WCAG). You’ll need to take steps like adding alternative text to all your images and ensuring your site’s colors have a sufficient contrast ratio.

Once you’ve perfected your design, you can start to drive more traffic to your website by promoting it via search ads, email, social media, and any other nonprofit digital marketing outlet.

Social Media Marketing for Nonprofits

Social media is prominent for so many reasons. For one, it unlocks two-way communication, allowing you to interact directly with supporters in ways you can’t with other outlets. For example, you can like supporters’ posts about your cause and respond to comments on your page.

It’s also an incredible way to leverage social sharing and visual storytelling, thanks to its multimedia features. For example, a visual-centric social media platform is a great place to share a flyer with information about an upcoming fundraiser because it will capture the attention of social media users as they scroll. You can even tap into nonprofit digital marketing strategies like influencer marketing (which isn’t solely for for-profit businesses or social-media-obsessed teenagers).

A Breakdown of Different Social Media Channels

Facebook pioneered the way for nonprofits, acting as the first real social media outlet organizations could leverage. Now, nonprofits are using Instagram, Twitter, and TikTok to connect with their audiences. Any of those can be a valuable addition to your nonprofit’s digital marketing strategy.

As you get started, keep these pros and cons in mind for each platform:

  • Facebook has more than 2.96 billion monthly active users, making it the most popular platform. It’s great for long-form content, storytelling, and impactful multimedia like videos and photos. Content on this platform tends to be longer-lasting than other platforms, and Facebook offers some unique digital fundraising features, like Birthday Fundraisers as well as Facebook Ads. However, organic reach has dropped substantially compared to what it used to be.
  • Instagram has more than 1.3 billion monthly active users. Much like Facebook, it offers fundraising features like donate stickers for Stories and “support” buttons on profiles. You can post interactive Stories and lean into visual storytelling. Be aware that there are a lot of features users can leverage like Stories, Reels, and paid ads, which can be overwhelming if you’re not particularly tech-savvy.
  • Twitter is great for short-form content and shareability thanks to its retweet functionality. Plus, hashtags and trends make it easy for users to find trending topics. The downside is that tweets age out quickly. Thousands of tweets are published each minute, flooding people’s timelines with content.
  • TikTok is perfect for reaching younger audiences and inciting large-scale movements. It’s great for visual storytelling, trends, and shareability. However, this platform often requires a unique approach for nonprofits that want to incite change and maintain a professional image.

This chart breaks down the audiences, pros, and types of content for each social media channel used in digital marketing for nonprofits.

Choosing the right social media platforms will help launch your nonprofit’s digital marketing strategy forward. For the best results, consider the types of messages you share across each, and adapt your outreach to fit each platform’s audience.

Video Marketing for Nonprofits

As humans, we’re naturally drawn to captivating visuals. In fact, we process images much quicker than text. Not to mention, 91% of individuals prefer visual content to written content.

From TikTok’s meteoric launch in popularity to video publication tools on traditional social media, video storytelling has quickly become commonplace in digital marketing for nonprofits. As you test out this strategy, keep these tips in mind:

  • Share inspiring stories. Video allows you to put a face to your cause. By sharing testimonials from beneficiaries or volunteers, you can give supporters a peek into how your organization impacts lives.
  • Make the most of the first few seconds. Your videos need to capture viewers’ attention right off the bat. Billions of videos are published every day, so there’s a lot of competition for your supporters’ time. Create some sort of hook, question, or teaser to reel people in from the start.
  • Have a clear call-to-action (CTA). As with any nonprofit digital marketing strategy, you’ll need to provide clear next steps for supporters. Remember, your videos might be entertaining pieces of content that showcase your cause, but they must ultimately serve a bigger purpose. Display your CTA toward the end of the video, prompting your audience to donate, volunteer, or support your cause somehow.

The best part is that video marketing doesn’t have to break the bank. It can be as simple as picking up your smartphone and recording. Then, you can use video tools like Promo, Biteable, or Canva to craft beautiful videos for your nonprofit digital marketing.

Content Marketing for Nonprofits

Content creation and blogging are valuable nonprofit digital marketing assets for any organization. Well-written content empowers you to educate your audience about your mission, leverage SEO to bring in new leads, and tap into free PR when people share your content online.

Creating digital content for your cause can help you drive more value through your marketing. Here are some tips to get started:

  • Source ideas from volunteers, donors, and staff members. These individuals are closest to your cause and might have great ideas for what your audience would be interested in reading.
  • Vary your content types. For instance, your team might create detailed blog posts, informative ebooks, eye-catching infographics, or case studies showcasing success stories.
  • Consider your content’s design. How you present the content is almost as important as the content itself! Be conservative with fonts and colors to make content readable. You’ll also want to make your work scannable when possible by using headings, bulleted lists, and visual hierarchy techniques.

Informative and inspiring content can be a smart addition to your outreach. However, content creation can be time-consuming. Think carefully about how it plays into your nonprofit’s digital marketing strategy, so you don’t overexert your team!

Crafting A Nonprofit Digital Marketing Strategy

Take the time to craft your nonprofit digital marketing strategy carefully. From defining your exact goals to choosing the platforms you’ll use, there’s a lot you’ll need to do.

Remember, digital marketing for nonprofits is all about learning to do more with less. Being smart with your approach will allow you to connect with your audience on a deeper level.

Let’s walk through a few tips and tricks to keep in mind as you get started.

1. Set your digital marketing goals.

As with any endeavor, your nonprofit needs clear goals before investing time and money into its digital marketing strategy. What do you want to accomplish, and what will success look like after you’ve implemented your strategy?

Instead of choosing an arbitrary goal, choose one with concrete metrics attached. A good rule of thumb is to avoid non-definite adjectives like “more.” Consider these examples:

Goal #1: Increase social media engagement to acquire more volunteers.

Goal #2: Grow your nonprofit’s Instagram following by 500 people, and use that following to acquire 75 new volunteers by the end of the year.

Notice how there are clear metrics attached to the second goal, making it much clearer what success will look like.

To create goals that push your mission forward, we recommend using the SMART method, which stands for:

This graphic breaks down a SMART goal example for nonprofit digital marketing.

  • Specific: Be specific about the channels and methods you’ll use. While the first goal is arbitrary, the second goal is more specific in that it explicitly says your team will grow its Instagram following and use that following to source new volunteers.
  • Measurable: Ensure there are clear metrics attached to your goal for measuring success. In our example, metrics for success would include 300 new Instagram followers and 75 new volunteers.
  • Attainable: Don’t be too ambitious with your goal. Otherwise, you risk demotivating your team if they don’t reach it. Look at past performance as a starting point for your goal, and go from there!
  • Relevant: How will your goal support your mission and create additional value for your work? In the examples above, you’ll grow your volunteer list, increasing the power behind your programs.
  • Time-Based: Set an end date for your goal, whether that’s by the end of the year or by the end of a specific campaign. This will create a sense of urgency for your team.

By following this framework, you’ll create effective goals that lay a solid foundation for your nonprofit’s digital marketing strategy. Then, you’ll have a much clearer picture of the types of messages you’ll need to use to achieve these goals.

2. Craft the messages you want to share.

What key information do you want your audiences to know, remember, and share about your organization? Defining your key messages before pushing campaigns live is important for a few reasons:

  • Key messages keep your entire organization aligned. No matter who’s creating marketing collateral, they’ll be on the same page about what they need to say and how to say it.
  • Key messages help target different audiences. Your nonprofit interacts with different groups of people. You likely communicate with donors, volunteers, beneficiaries, and your general community. You can craft key messages for each audience to make sure you’re targeting the right audiences effectively.

When it comes to digital marketing for nonprofits, everyone on your team needs to know how to convey your organization consistently. Crafting key messages is how you’ll accomplish that.

An Example of A Key Message

So that you can see how this step looks in action, let’s walk through a quick example. Let’s say you’re leading the charge on digital marketing for a youth homeless shelter.

Key message: We protect the welfare of youth in our community through housing, hot meals, warm showers, mentoring, mental healthcare, and college admissions support.

  • For volunteers: You can work on the ground floor to hand out hot meals and collect resources from the community.
  • For donors: You can help us protect the welfare of our community’s youth by donating to housing, hot meals, water costs, mental health services, or college admissions support.
  • For youth mentors: You can provide mentoring to at-risk youth, giving them a familiar face as they overcome life’s obstacles.

Each of these key messages has the same purpose and underlying tone. They’re simply tailored to motivate each group.

3. Choose the right nonprofit digital marketing outlets.

With your key messages and marketing ideas ready to go, it’s time to choose the outlets that will best support your mission.

Remember, a multichannel approach is the smartest way to maximize your reach. Choose the outlets that make the most sense for your message and goals. Here are some tips to keep in mind as you do that:

  • Think through the audience for each platform. For example, TikTok is great for inspiring younger audiences, while email will help you capture the attention of slightly older audience members.
  • Tailor your message to each platform. It’s not enough to toss up the same message on every platform and call it a day either. This general approach won’t get you very far. Maybe you’ll use Facebook to share video content, a blog post to share a testimonial, email to send regular updates, and text messages to solicit donations.

Overall, think through which nonprofit digital marketing platforms you’ll use to reach the primary audience for your key messages. If you’re investing in paid advertising, give your team plenty of time to get set up. Then, strategize how you’ll adjust your key messages to suit each channel, whether paid or organic.

4. Start promoting your cause.

It’s time to push your messages live! Regardless of which channels and strategies you choose, spend plenty of time planning before moving forward. Here are some questions to ask as you prepare:

  • When will you send your nonprofit’s digital marketing messages?
  • Who will be responsible for carrying out these activities?
  • How much do we plan to spend on digital marketing for our nonprofit?
  • How does this support our organization’s overarching goals?

Pushing your messages live is a major turning point for your strategy. It’s when all your hard work comes to fruition and you start earning support.

As you start publishing your messages, remember to engage with supporters. After all, the ability to interact is the beauty of online marketing for nonprofits!

5. Track results by measuring KPIs.

As you gain momentum, it’s time to start analyzing results. Note that it might take time to gain traction, especially if you’re brand new to digital marketing for nonprofits.

Routine reporting will help you track performance and make adjustments to reach your goals. While there’s an abundance of metrics you can track, here are some common ones to kickstart your brainstorming:

  • Engagement KPIs: likes, time on page, open rate, bounce rate, comments, and video views
  • Brand Awareness KPIs: website traffic, keyword rankings, social shares, tags and mentions, referral traffic, and impressions
  • Conversion KPIs: online donations, online volunteer sign-ups, digital event registrations, cost of acquisition, number of quality leads, and number of new social media followers

When it comes to online marketing for nonprofits, you'll want to track the performance metrics in this chart.

We recommend establishing key performance indicators (KPIs) from the very start, so you can make sure you have proper tracking in place. Think back to the very first step as you choose your KPIs, ensuring the metrics you choose correlate with your goals.

Note that you’ll need to implement tracking tools to monitor most metrics. For example, social media comes with built-in tools, email requires the use of email marketing tools, and Google Ads requires you to use Google Analytics. Some analytics resources are free (like Google Analytics with a Google for Nonprofits account) while you’ll need to pay for others.

Ultimately, monitoring your metrics will allow you to make the necessary adjustments and ensure your nonprofit’s digital marketing is as impactful as possible. If your email open rates are dwindling, tweak your subject lines. If your Google Ads have a low CTR, experiment with better ad copy.

Wrapping Up

Thanks to digital marketing for nonprofits, you have the power to connect with more prospects than ever before. There’s no need to wait for direct mail to reach them anymore when you can send digital communications that instantly arrive in their inboxes or on their social media feeds.

By curating a strong nonprofit digital marketing strategy, you can inspire more supporters than ever before – no matter if they’re in your community or across the globe!

From video marketing to search ads, there are so many ways you can connect with today’s supporters. And if you want to add Google Ads to your marketing arsenal, we’re here to help. Getting Attention’s experts will work with you to understand your nonprofit’s online marketing goals and create a Google Grants management strategy that makes sense for you. Reach out to get started.

While you wait for your free consultation, continue exploring the world of digital marketing for nonprofits with these resources:

Get a consultation to talk about how Google Ads can strengthen digital marketing for your nonprofit.

In this post, you’ll learn how to compile donor prospect profiles.

A Quick Guide to Compiling Donor Prospect Profiles

When it comes to finding new donors for your nonprofit, identifying prospects is just the first step. In order to transform a prospect into a dedicated, engaged donor, you have to cultivate them, getting to know them as an individual and laying the foundation for a lasting relationship.

Cultivation can be challenging, especially when you’re working with multiple prospects at different stages in the relationship-building process. How do you make every interaction as productive and personalized as possible? How do you remember everything you learn about individual prospects?

Here’s your answer: donor prospect profiles. According to DonorSearch, prospect profiles “contain all of the relevant data gathered during the prospect screening process…as well as any other details that a prospect researcher deems important for gift officers to know during the cultivation process.” Essentially, donor prospect profiles serve as your organization’s ultimate source of truth for every prospective donor you’re working with.

In this quick guide, we’ll take a closer look at the process of compiling donor prospect profiles to use for a successful cultivation process. Let’s jump in!

Why You Should Compile Donor Prospect Profiles

Donors don’t want to be viewed simply as ATMs for your nonprofit, especially if they’re just hearing about your organization and its cause for the first time. In order to make a strong connection with a prospect, you have to demonstrate that you’ve done your homework to get to know them as individuals.

On top of helping you build genuine relationships, donor prospect profiles make your cultivation work easier. For example, relying on profiles for contact information and communication preferences can help you build outreach processes that your prospects will respond well to. Likewise, using what you’ve discovered about a prospect’s philanthropic giving history, you can make more informed donation and engagement requests.

Plus, as you get in the habit of actively recording and organizing information about prospects, you’ll develop a greater understanding of your nonprofit’s community. Having a better grasp on your community’s needs, motivations, and preferences will empower you to tailor your marketing efforts and other operations to your knowledge about the people who make furthering your mission possible.

What to Include in Prospect Profiles

During the prospecting phase, you’ll gather lots of information about prospective donors. Let’s walk through what information you should include in your prospect profiles and how to organize it.

There are seven focus areas you should organize your information under:

1. Introductory Details

This section of a profile should serve as a quick view of the current status of a prospect. Think of it as the section you should look at if you don’t have time to look at anything else. It should include the prospect’s:

  • Name
  • Date of Most Recent Interaction
  • Giving Status
  • Summary of Past Interactions
  • Next Moves

This section, primarily the “Summary of Past Interactions,” “Giving Status,” and “Next Moves” categories, should be updated often to reflect your most recent work with the individual.

2. Basic Details

This part of a prospect profile focuses on contact information, like:

  • Full Name
  • Preferred Name or Nickname
  • Phone Number
  • Address
  • Email
  • Birthdate

Since this section contains information that will likely change over time, make sure to practice good data hygiene by keeping everything accurate and up-to-date. You may even consider having your data appended to ensure you have the most useful contact information available.

3. Personal History

The personal history section will include capacity and affinity details gathered from the prospect research process and can guide you in your relationship-building activities with prospects. Here’s what it should include:

  • Alma Mater(s)
  • Degree(s)
  • Connections to Foundations
  • Real Estate Holdings
  • Public Stock Holdings
  • Social Club Memberships
  • Community Involvement
  • Hobbies and Other Interests

This information can also be helpful as you look for additional ways to involve prospects in your work beyond just donating. For example, if you learn that one of your prospect’s hobbies is graphic design, you might ask them to help you fine-tune your nonprofit’s visual brand. Or, if you learn that they attended a school that you partner with, you might invite them to volunteer with your organization at that school.

4. Familial Information

Depending on your organization’s mission and focus, it may be useful to include a familial information section in your prospect profiles that lays out:

  • Name of Spouse
  • Spouse’s Philanthropic Ties
  • Spouse’s Professional Affiliations
  • Key Details on Children
  • Key Details on Other Relevant Relatives

Philanthropic work is often something that prospects enjoy engaging in with their loved ones. Knowing a thing or two about their families can help you spot relevant opportunities to involve them in your work, further strengthening your relationship with your prospect.

5. Professional Affiliations

This section will help you discover more about a prospect’s giving capacity and uncover valuable connections. In it, include these details:

  • Employer
  • Employer Address
  • Position
  • Work Email
  • Work Phone Number
  • Estimated Salary
  • Years with Employer
  • Relevant Employment History
  • Relevant Business Contacts

As you assemble this information, be sure to look into whether the prospect is eligible for corporate philanthropy opportunities, like matching gifts.

Re:Charity’s matching gifts guide explains that matching gifts are a form of corporate philanthropy in which employers financially match donations their employees make to nonprofits. Educate your prospect and donors about matching gift opportunities and help them use a matching gifts database to check their eligibility.

6. Organizational Connections

The organizational connections section should focus on your prospect’s history with your nonprofit. It will include the following information:

  • Date of Last Gift
  • Amount of Last Gift
  • Total Number of Donations
  • Average Gift Size
  • Current or Past Board Membership
  • Hours Volunteered
  • Relationships with Others Involved in Your Organization

If a prospect is brand new to your nonprofit, this section may be blank, and that’s okay! Be sure to fill it out as they get more involved with your work.

7. Philanthropic Ties

This final section will lay out the prospect’s involvement with other charitable organizations. Pay attention to whether the prospect has been involved with causes similar to yours—this can be a great indicator that they’ll be excited to support your organization!

Here’s what you should include in this section:

  • Charitable Giving Elsewhere
  • Volunteering Elsewhere
  • Board Membership Elsewhere

Remember, many donors are willing to support multiple nonprofits at the same time, especially if they’re passionate about a specific cause. So, don’t be afraid to reach out to donors who are currently involved with other organizations—they will likely be interested in getting involved with yours, too!

When to Compile Prospect Profiles

Clearly, prospect profiles provide a wealth of information about potential donors that you can use in a variety of ways—whether you’re meeting with them for the first time, designing a donation appeal, or figuring out how to thank them for a contribution in a meaningful way.

But what situations call for the creation of donor prospect profiles? You should create profiles when:

Compiling donor prospect profiles before launching a big project or when you want to strengthen an existing program will help you approach the process with more information to support every step you take.

Also, think of donor prospect profiles as living documents that you should update and return to often. Ensuring that all of the information you have on individual prospects is accurate and actionable will make it easier for you and your team to rely on profiles as a resource that will help you make progress with cultivating new donors.


Your priority when you discover a new potential donor should be getting to know as much about them as you can and building out a full prospect profile for them. This profile can serve as a key reference and guide every interaction you have with a prospect along the way to their first major donation. Use these tips to get started with creating donor prospect profiles today!