Nonprofit Communications

Flickr: Robyn Anderson

The opportunity you have in front of you today is SO big, that it’ can seem overwhelming. …
You’ve decided to take another look at your engagement practices (Yea, yea, yea!), rather than just doing it. Breathe deep—the changes you make will have a huge impact on results.

What are YOU going to change? What will stay the same? PRIORITY NOW is the proven path forward.

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Nancy Schwartz in Right-Things Right-Now Marketing | 0 comments
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Listen! I’m booked to speak at Cause Camp 2018 and I’d love you to join me.  There are still some seats left for this intimate, lively, and FUN learning experience coming up March 26-27.  So please.. Register today, for either the in-person (in Lincoln, NE) or online conference. Use the promo code NANCY for $50 off!

Here’s why I’m speaking at Cause Camp this year. Dig in—I think you’ll see why you should join me there:

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Nancy Schwartz in Professional Development | 0 comments
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Relevance Rules Messages

From soulful to silly, heartfelt to heavy, no matter the approach, organizations like yours are using Valentine’s Day to get attention and motivate the actions they need this week and beyond. You still have time to leverage Valentine’s Day TODAY if you act now.

The secret sauce here is piggybacking on what’s top of mindYour people are already thinking about this stuff, so are far more likely to connect with your Valentine’s mini-campaign right now. They’ve been helping their kids write out cards for the entire class, buying that last-minute box of chocolates for their partner, or grabbing a bunch of roses on the way home from work. 

They couldn’t forget Valentine’s Day even if they wanted to. So use St. Valentine as a springboard to engagement. That’s Relevance Rules Messaging! Here’s how:

1) Find your cause’s genuine connection to love. It’s crystal clear for causes/issues like heart health, blood and organ donation and human services. The link may be less evident for other causes but is often findable with a bit of probing. Brainstorm with your colleagues over coffee asap.
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Nancy Schwartz in Relevance Rules | 1 comment
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all-org team of messengers

We’re springboarding into 2018 fundraising with all of its challenges. Tax bill, anyone?

Joking aside, it may seem like your team’s hard work and limited resources aren’t enough. You know how much you could bring in, if only…

Good news! There is a way to move past this seemingly insurmountable barrier—Launch a team of messengers to drive your 2018 campaigns to a strong finish. Enlist your colleagues and board members to boost your nonprofit’s reach and relationships for little or no cost. The best part? They’re already motivated to help you reach your goals.

Take these three steps to identify, inspire, and launch your giving ambassadors:

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Nancy Schwartz in All-Org Marketing Team | 2 comments
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Dear Nancy: I saw how stories about our clients—powered by a photo or two—fueled our last two year-end campaigns. They were highly successful and I planned to feature the same kind of profiles this year.

That plan changed radically last month when our social workers urged us to put our clients’ privacy first and stop using client photos. Our staff has agreed to respect their expertise and honor their request.

What are some practical alternatives I can put to work in these last few weeks? And how do I move forward with client photos in the future, as our stories aren’t as strong without them?

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Nancy Schwartz in storytelling | 0 comments
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Boost Nonprofit Video ViewsGuest blogger Mark Horvath founded and leads Invisible People. Today he shares how to boost your YouTube views from meh to magnificent.  BTW, Mark’s video version of this post features bonus tips not found here! Here’s Mark…

I was thrilled with the performance of Invisible People’s YouTube channel for the last few years. With a focus on homelessness education, an average of 40,000 monthly views was fantastic, or so I thought.

That changed after we joined Patreon a few months back and I started to pay more attention to YouTube. The lightbulb went off when I typed “homeless” into the YouTube search bar. Invisible People undoubtedly has more videos from homeless people than any other content creator. All that came up was prank videos and other awful content that was so far from the truth about homelessness. None of our videos were showing in search with the keyword “homeless.” I knew I had to fix this, and here’s how:
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Guest Blogger in Video | 0 comments
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Follow up. It’s vital but so tough to do right.

Either we don’t know what to say, fear “bugging” the very folks we want something from, or both. So we don’t follow up enough or well, which undermines engagement and results—no matter how compelling our campaigns may be!

Follow up shows we care
It also signals realism and camaraderie; conveying our understanding that (just like us) our folks get asked for a lot of things by a lot of people; are busy and need reminders; and that changing habits or behavior is hard. When we follow up consistently, with thought and evident effort, we’re building the ongoing relationships likely to foster long, loyal relationships with our people. Priceless.
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Nancy Schwartz in Strategy | 1 comment
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Volunteer MessengersYou face an uphill battle to recruit volunteers and retain them at ever higher and more effective levels of engagement. For those of you with small or all-volunteer organizations, there’s absolutely nothing more important. And, as time and budgets get tighter, and reliance on volunteers increases, it’s harder than ever.

There’s a proven yet seldom-used method to boost success in both dimensions AND extend your organization’s reach and impact without adding budget or hires: Building your team of passionate volunteer messengers.

The value of launching your volunteer messengers is huge; a real win-win doable with limited time and expense. Take these seven steps to launch your team of passionate volunteer messengers. I’ll follow up with posts on each step, starting with the most productive pilot program I know:
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Nancy Schwartz in All-Org Marketing Team | 1 comment
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Personal is ProfessionalDo you bring yourself—with your passions, personal history, and personality—to work, or do you check “the real you” at the front door?

Here’s hoping you bring “all of you” to work. It’s the only way to feel fully at ease in your job, to nurture the relationships you need for success and satisfaction (for you and your organization), and to bring the greatest value to your role and responsibilities.

Take James Porter, director of communications at The End Fund. James recently asked me (via email from his personal address) to donate to the END Fund in support of his participation in a marathon this June. He describes the race, and the cause, then links his passion for his work (and participation in the race) with his experience of being marginalized as a gay boy growing up. His story is moving, memorable, and forges a quick and strong connection with readers. For James, the personal is professional:

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Nancy Schwartz in Professional Development | 0 comments
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Hack-Proof Your Life Now!Yes, this has to matter to you. Maybe you dodged the bullet of the most recent global cyber attack.  But the next one or the ones after that could wreck your communications impact and a lot more. If or when your organization gets hacked, it’ll bring all activity—including communications and fundraising—to an absolute standstill. Even worse, it will require an enormous investment of time and budget to repair and get back up and going; even with that, critical donor data, program stats, and email lists may be lost or corrupted.

So do something about it, even if your ED or IT staff or consultant is standing still.
My husband, Sean M. Bailey, happens to be an expert on cybersecurity and the recent author of Hack-Proof Your Life NowWhat’s great about Sean’s advice is that it’s efficient and doable. He advises you take three steps asap to protect yourself and your organization:
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Nancy Schwartz in Strategy | 1 comment
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